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McDonald's

3.7
(5024 reviews)

Business Details

+44 1904 707183
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Bilbrough Top Services York. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Bilbrough Top Services York and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Bilbrough Top Services York . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Bilbrough Top Services, York, East Yorkshire
YO23 3PP, United Kingdom

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.7
5,024 reviews
5 stars
1,872
4 stars
1,209
3 stars
928
2 stars
358
1 star
657
  • LB
    Laura Burgar
    1 day ago
    3.0
    Food was as expected. Service time was good, staff were meh. Nothing stood out.....except ..... The place was disgusting! Food all the floor and seats (many, many places dotted around the restaurant) toilets smelled like wee and felt like I didn't want to touch the handles. Also no colouring sheets available.
  • LM
    Lea McCarthy
    1 day ago
    1.0
    Went in for 2 mcflurrys only to wait 45 minutes!!! and then when asked where they were to be told oh they are here (behind the counted on the drink stand! ..... they had been sat and melted 🫠 no apologies and they weren't going to change them until I said they have melted can I have them replaced ! Eyes rolld and then went and did it ! Not good guys And the whole place had about 5 people inside and 1 fast food outside collection so dread to think how they operate on a busy day !
  • LA
    Leeanda Alderton
    3 days ago
    1.0
    Manager who is young male with short brown hair should not have a job. He’s rude, arrogant and doesn’t know standard customer service skills. I’ll be emailing McDonald’s themselves and letting them know how poor the manager is.
  • JB
    Joanne Beilby
    May 4, 2026
    1.0
    The food and service was good when we placed our order at 19.05hrs on 04/05/26. But on initial arrival prior to placing our food order I used the ladies toilets. There was no toilet roll. Thankfully I had some tissue in my bag. Then after placing our order my husband went to the counter and our teen and I went to find a table. They were filthy. I cleaned ours with hand gel and tissue that my teen had on them. The seats were messy and needed my side wiping down too. Then someone started wiping the tables down and I realised a camera near by had seen me cleaning ours down. Food was great. Cleanliness appalling, including the floor that the guy came back to sweep up too. I hwve no photos or videos, but the camera in my photos shows where we were sat and will have me cleaning the table on it.
  • BC
    Ben Chipman
    Apr 27, 2026
    1.0
    Ordered table service on the app....big mistake. Long wait for a fast food place, food that was just about tepid. Milkshakes had clearly been sat for ages, they were't even cold, so definately not icy, and were like seafoam on top. Hadn't even bothered to pop the fries boxes out, so we got tiny portions of fries...but it didnt matter because they were cold and not enjoyable. Knowing McDonalds, if i had complained, they would have replaced it, but we were in a hurry and had already waited for ages for the food so needed to leave. Its not even cheap anymore so there's no excuse for the terrible standards. Extra star for the service because the place was clean. Will be providing feedback on the order.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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